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AI Retail Transformation · 20 Years Operating Retail

Better Retail Decisions. Powered by AI.
Grounded in 20+ Years of Retail Experience.

Inventory gaps drain cash. Underperforming space loses margin. Customers leave silently. Campaigns run without measurement. We build AI systems that fix all four, backed by 20 years of operating inside the brands you know.

Brands and businesses we have worked with across fashion, FMCG, consumer electronics and lifestyle
Adidas BIBA Coca Cola PepsiCo GSK Titan Timex Tom Tailor Lavie Recron · RIL Group Bira 91 Diet Foods Lyla Loom Tree Stride · Arvind Brands

Who We Are

Built inside retail. Now fixing it with AI.

Retail AI solutions that improve sales, margin and inventory performance.

BLD.AI is a retail transformation and AI consulting practice that helps retailers solve high-impact commercial problems across inventory, merchandising, space productivity and store execution.

We combine over 20 years of retail operating experience with artificial intelligence, machine learning, automation and data analytics to improve demand forecasting and inventory planning, assortment and stock optimisation, space and planogram productivity, visual merchandising compliance, and store execution and performance visibility.

Unlike technology providers that understand only data, BLD.AI understands how retail decisions are made at head office, in stores and across the supply chain. Our experience spans fashion, FMCG, consumer electronics and lifestyle retail, with exposure to brands including Adidas, Coca-Cola, PepsiCo, GSK, Titan, Timex, BIBA, Tom Tailor, Lavie, Recron, Bira 91 and Stride by Arvind Brands.

BLD.AI builds practical, scalable retail AI solutions designed to reduce revenue leakage, improve margins and enable faster, evidence-based decisions.

Four areas. One goal. Commercial outcomes.

Commercial problems we solve

  • Inventory: Wrong stock, excess inventory, deadstock and stockout risk.
  • Space: Weak shelf productivity, poor planograms and underperforming store space.
  • Customer: Missed churn signals, weak repeat purchase and low CLV and NPS.
  • Sales: Delayed reporting, manual workflows, unmeasured campaigns and slow decisions.

What We Do

Four areas. One goal. Commercial outcomes.

Every system we build sits inside one of these four practice areas. Each one targets a specific place where retail businesses lose money.

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Space Optimisation
Shelf productivity, planograms, perishable waste, space that earns its place. Every square foot should generate return.
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Inventory Management
Wrong stock, stockouts, deadstock, GMROI and demand forecasting. Right product, right location, right time.
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Sales Analysis
Why sales dropped, which store, which SKU, which action. Instant answers from data, not week-old spreadsheets.
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Customer Intelligence
Churn prediction, CLV, NPS, retention and discount targeting. Keep the customers you worked hard to acquire.
Revenue+
Grow revenue and retention
Higher sell-through, sharper promotions, better conversion and customer retention strategies that compound CLV and NPS over time.
Cost↓
Reduce cost and manual effort
Automated workflows cut reporting hours by 40%. Smarter inventory deployment reduced field costs by 15% in live operations.
Margin↑
Protect profit and margin
Pricing intelligence, markdown optimisation and discount controls that protect gross margin and lift overall profitability.

How We Do It

AI systems for each area of retail leakage.

Every system we build sits inside one of these four areas. Each one is built to produce a clear commercial action for owners, buyers, category heads and retail teams.

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Space Optimisation
Every square foot of your store should earn its place. We build AI systems that show which space is performing, which is wasting margin and what needs to change.
Planogram · Shelf Productivity · Store Layout

Space Optimiser

Connects sales, category role, shopper journey and shelf allocation to improve sell-through and store profitability. Identifies and fixes underperforming space before it compounds into lost margin.

  • Improve revenue per square foot
  • Support planogram and adjacency decisions
  • Find space that is costing you money
  • Connect shelf position to category sell-through
Perishable · Shelf Rotation · Waste Reduction

Juice Pro

Shelf and pack productivity system for fresh and perishable categories. Shows which flavour, size and shelf position deserves more space, less space or faster action before expiry hits margin.

  • Reduce expiry-driven waste and write-offs
  • Improve markdown timing on perishables
  • Protect margin in high-turnover categories
  • Identify which SKUs are occupying space without earning it
Forecasting · Expiry Risk · Markdown Triggers

PerishIQ

AI solution for perishable inventory forecasting, expiry risk scoring and dynamic markdown triggers. Stops fresh category losses before they reach end-of-day write-off.

  • Predict expiry risk days ahead, not hours
  • Trigger markdowns at the right time to protect margin
  • Improve replenishment decisions for fresh categories
  • Reduce food waste and reverse logistics cost
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Inventory Management
Wrong stock is one of the fastest ways retail businesses lose money. Too much of the wrong product locks cash. Too little of the right product loses sales. We build AI systems that fix both.
Demand Signals · Stockout Risk · Winning & Weak Products

AI Retail Demand Insight Engine

Upload your retail data and get instant demand signals, stockout risk flags, winning and weak product identification and immediate retail actions. Works across region, category and channel filters.

  • Identifies top selling and weakest products instantly
  • Flags 162+ stockout risk SKUs needing urgent replenishment
  • Surfaces overstock risk for markdown or redistribution action
  • Produces plain English retail actions: replenish, mark down, shift stock
Stock Alerts · Replenishment · Automation

Inventory Alert Engine

Automated stock monitoring that flags low stock, stockout risk and inventory action points for category and store teams. Replaces manual stock checking entirely.

  • Reduce lost sales from stockouts before they happen
  • Cut replenishment response time significantly
  • Zero manual stock monitoring effort
  • Live alerts by store, category and SKU
SKU Rationalisation · Slow Movers · Stock Optimisation

Stock Optimisation and SKU Rationalisation

Identifies slow-moving and non-contributing SKUs that are locking cash and occupying space. Gives category teams a clear action list: delist, mark down, reposition or redistribute before stock becomes a write-off.

  • Surface slow movers by category, region and channel
  • Identify which SKUs to delist vs reposition
  • Free up open-to-buy budget tied in dead stock
  • Improve overall range productivity and GMROI
Retail Automation · KPI Tracking · Efficiency

Retail Dashboard Automation

Automated inventory and KPI dashboards with live data feeds. Replaces manual Excel tracking entirely and cuts reporting time by 40%, giving store and buying teams real-time visibility.

  • Live stock, sell-through and SKU visibility
  • 40% reduction in manual reporting time
  • Built for buyers and operations teams
  • Flags inventory anomalies automatically
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Sales Analysis
Most retail businesses are not short of sales data. They are short of the ability to act on it at the right time. We build AI systems that turn sales data into clear decisions for owners, buyers and leadership teams.
AI Agent · Plain English · Business Q&A

RetailAgent AI

AI retail assistant that answers business questions instantly, explains performance movement and surfaces recommended actions for store, category and buying teams.

  • Instant answers without opening reports or spreadsheets
  • Reduce manual analysis dependency for retail teams
  • Faster decisions across stores, products and categories
  • Available for owners, buyers and store managers
Sales Chatbot · Historical Analysis · Actions

Sales Deep Dive AI

Chat-based sales analysis trained on your data. Ask why sales dropped, which store caused the decline and which category needs action. Answers in plain English, no dashboards, no Excel.

  • Ask any sales question and get an instant answer
  • Compare store, SKU, category and time periods via chat
  • Turn weekly review meetings into sharp action points
  • Identify which category or store is causing a problem
GMROI · Assortment · Category Intelligence

RetailMind AI

Retail intelligence system that shows where stock is creating profit, where it is blocking cash and which assortment actions improve GMROI, sell-through and category performance.

  • Identify low-productivity stock before it becomes deadstock
  • Improve GMROI across categories
  • Support assortment and range planning decisions
  • Show which categories deserve more investment
Conversion Funnel · Drop-offs · Campaign ROI

Funnel IQ

Shows where prospects and shoppers drop in the sales funnel, which stage is leaking revenue and which campaign action improves conversion fastest.

  • See exactly where your funnel is losing money
  • Improve campaign conversion tracking
  • Connect marketing spend to revenue outcomes
  • Faster decisions for marketing and growth teams
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Customer
Acquiring a customer costs five times more than keeping one. We build AI systems that identify at-risk customers, grow CLV, improve NPS and protect repeat revenue before it walks out.
Churn Risk · CLV · Win-Back Priority

Retention Engine

Identifies which customers are at risk, why they are slipping and what action should happen first. Turns retention from late win-back into early profit protection.

  • Prioritise high-value customers before they leave
  • Separate customers worth saving from discount-only responders
  • Show churn drivers by spend, recency and frequency
  • Trigger the right retention action at the right time
Promotion Depth · Margin Protection · Elasticity

Discount Engine

Recommends discount depth, timing and customer targeting so margin is protected while sales targets are met. Stops blanket discounting that trains customers to wait for sales.

  • Reduce unnecessary blanket discounts across customer base
  • Protect gross margin during promotions
  • Target the right discount to the right customer segment
  • Improve promotion ROI without sacrificing volume
Returns · Quality Signals · Margin Leakage

Return Engine

Identifies why products come back, which categories cause margin leakage and what action reduces avoidable returns. Stops return patterns from quietly eroding profitability.

  • Detect return patterns by product, store and customer segment
  • Surface fit, quality and expectation mismatch signals
  • Reduce reverse logistics cost and margin leakage
  • Improve NPS by fixing the root cause of returns
NLP · Sentiment · Experience Gaps

Customer Sentiment AI

NLP-powered analysis of customer reviews and feedback that surfaces product quality gaps, sizing issues and experience improvements that lift NPS and repeat purchase.

  • Analyse thousands of reviews automatically
  • Surface product and experience improvement signals
  • Improve NPS by fixing what customers actually complain about
  • Connect sentiment to category and merchandising decisions

Who We Have Done It For

Real results from real retail operations.

Live retail execution across brands, categories and channels. Not projections.

Fashion & Apparel
Adidas BIBA Tom Tailor Lavie Stride · Arvind Brands Lyla Loom Tree
FMCG & Beverages
Coca-Cola PepsiCo GSK Bira 91 Diet Foods
Accessories & Watches
Titan Timex
Lifestyle & Home
Recron · RIL
7,500+Retail touchpoints managed across national execution programs
95%Brand compliance achieved vs 85 to 90% industry benchmark
40%Reduction in manual reporting effort through automation
25%Improvement in inventory forecasting accuracy
22%Increase in shopper dwell time through store activation analysis
15%Field cost reduction from smarter PoSM deployment

How we work

From business problem to working AI system

A practical method built for retail operators who want results, not technology for its own sake.

Step 01

Frame the commercial problem

Define the decision, the pain, the owner, the metric and the expected action before touching any tool.

Step 02

Audit data and current process

Check your files, dashboards, gaps, manual steps and where your current decision process breaks down.

Step 03

Build the AI solution layer

Create dashboards, models, alerts, apps or AI workflows based on the specific business requirement.

Step 04

Convert insight into action

Package outputs as clear recommendations, risk flags, next best actions and leadership-ready summaries.

Request a demo

See what an AI system can do with your actual business problem.

Share the problem you want to fix. The demo will show the logic, the business value and the practical next step. No generic presentations.

  • A focused walkthrough of the solution that fits your specific problem
  • Clear view of inputs needed, outputs produced and decisions it supports
  • Practical discussion on inventory, retention, pricing, marketing or store performance
  • No credit card. No commitment. A working conversation around your business problem.
20+ yrsRetail, VM, marketing and AI experience
7,500+Retail touchpoints handled across rollouts
15 AI systemsBuilt for retail decisions, not dashboards
Start here

Tell us what you want to fix

Or reach us directly on WhatsApp: +91 98106 89050

Proof of work

Case studies and analytical work

Technical foundation behind the business solutions, from customer intelligence to revenue visibility and operations analysis.

NLP · Reviews · Merchandising Insight

Customer Sentiment Analysis

Analysed 23k+ women's clothing reviews to surface product quality gaps, sizing issues and merchandising improvements using NLP.

Revenue · Product Trends · Customer Value

Ecommerce Revenue Intelligence

Business intelligence that identifies product trends, customer value, return patterns and revenue opportunities from transactional data.

ML · RFM · CLV · Retention

Customer Churn and Retention Engine

Predicts churn risk and segments customers by value so teams can prioritise retention actions before revenue is lost.

Tableau · KPIs · Store Performance

Retail Sales Dashboard

Interactive Tableau dashboard for product line, store type and sales trend analysis for executive performance reviews.

Experimentation · Conversion · Decision Reporting

A/B Testing for Conversion

Designed and analysed a landing page experiment to validate conversion lift and deliver clear business recommendations.

Forecasting · Freshness · Markdown

PerishIQ — Perishable Inventory AI

AI solution for perishable forecasting, expiry risk scoring, dynamic markdown triggers and replenishment recommendations.

Built With

The tools behind every system we build.

Python SQL Machine Learning Deep Learning NLP Tableau Streamlit Demand Forecasting Predictive Analytics RFM / CLTV A/B Testing Generative AI Responsible AI Automation Snowflake Alteryx

Talk to us about your retail problem.

Send the business problem, current data sources and the decision you want to improve. We will convert it into a practical AI solution, dashboard, model or alert system.

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WhatsApp · +91 98106 89050
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LinkedIn · praacheebhargava